ESP seriously came to my rescue today! While getting renovations done, my electrician flagged that he wasn’t comfortable or registered to remove an in-house alarm. We didn’t know if it was still connected and the alarm company disbanded more than 10 years ago, so I was at a loss who to call. Literally within an hour of calling ESP an electrician was at my door, ready and able to disconnect the alarm. The builders were able to take down the wall it was attached to and prep the area for my kitchen, which was arriving the next day. By coming out so quickly, ESP saved me so much money! I didn’t loose any time in the build or need to arrange and pay for another installation date.

I couldn’t recommend them more!

My partner and I found ourselves in the unfortunate position of having opted for the wrong Security company for our new-build home. Sloppy installation by any standard, riddled with faults from the outset, and possibly the worst post-sale customer service I’ve ever had the misfortune of experiencing. Suffice to say, shopping around for the most reliable, professional, and competent provider in the market was imperative, and I’m pleased to say that I found just that in ESP Security. From the initial phone conversation with Carloline, to the no-cost and no-obligation call out by Joe, to the follow-up contact by Brian, to the actual rip out, repair and replace by installers Mark and Darren, the entire process could not have been any more positive. Other than using high-end security hardware and the knowhow to assess and implement, what’s clear is that they are a sincere group of people that’s indicative of a great company to consider.

I contacted ESP Security based on the positive comments customers had left online. I wasn’t disappointed, firstly with the team in the office at the way the call out/appointment was made but also by Mark the ESP engineer at getting our alarm system up and running. Very professional. A wholly positive experience, I would definitely recommend ESP Security.

Hi Brian,
For over 20 years I have used your services for both my home and business. Every time one of your team visit, I always compliment them to other members of family/business but I never let you know, so after the visit last week from ESP I thought I’d pop you an email to say how nice, efficient and work conscious your team are. I’m currently working from home and your team were as quiet going about their work. High five to you and the team.

As a property management company of multiple properties iMOVE use ESP Security for all our alarm requirements. They are quick to respond, friendly helpful staff and very efficient. Always have a solution for us, from small repairs, battery replacements to new installations. Would highly recommend ESP Security Ltd.

Our alarm system required a new battery and I contacted ESP. Caroline in the office was very helpful in arranging the earliest appointment and rang back to confirm the cost of the battery.
Joe the Service Engineer arrived the next morning during the specified time window. The battery was quickly replaced and the alarm system checked for faults and general operation. Joe also gave us some useful tips and guidance for using the alarm system effectively. The call out charge initially looked high, but the level of professional service, efficient repair and operational tips provided to us, justified the price. I would recommend this company whenever your alarm control indicates a battery change.

I just wanted to write and complement the work done by your employees, Mark and Darren, for us yesterday. They were very professional, courteous and helpful in every way. My wife and I are very pleased with our new alarm and video security system and will gladly recommend your company to anyone.
Thanks️. 

5/5 stars for Mark and Darren the installers and Caroline and Brian in the office. I submitted an inquiry and received a call from Caroline within 24 hours to discuss what we were looking for and when someone could come out to have a look and provide a quote. On the day of the appointment, Mark and Darren were on time and very respectful of the property as well as the neighbours. They were very meticulous in not only installing everything cleanly and securely but even asking me exactly where I wanted it and taking care to match the decor / layout of the house. They were polite, professional, and efficient, and a lot of work only took a few hours. Mark even programmed a few different options on my alarm to cater to our current and future needs, which was especially helpful and considerate. He made sure to get the apps setup and showed me how to use everything and how to handle any incidents as well. And, I have to say: we’ve had a few folks come in for various jobs over the past few years and I always offer coffee or tea. But this is the first time that I’ve ever had someone wash and dry the coffee mug afterward – that is outstanding customer relations in addition to all of the great work they did. No mess, everything was discreetly and aesthetically installed, and we slept safe and secure that night thanks to the great work of ESP! Brilliant work, would gladly call them again and recommend them to others! If you want it done right, ring up ESP Security :). Thanks again!

️ ️ ️️️ 

I just want to compliment you and your team for the efficient service I received this past week. Mark installed my new system. He was very friendly and efficient and had the job finished in no time. Also Joe who called initially and explained everything about the new system also very friendly and professional. I would highly recommend your company.

Hi Brian and Staff,
I just wanted to say your company is to be commended. I left getting my alarm sorted far too long and after contacting you I could not believe how quickly I got my appointments. Anthony was the engineer who arrived to my home for installation and first call out. You are lucky to have him – he is a very friendly guy and explained everything thoroughly before he left. I hate getting anything done at home as always worry about a mess being left behind. Anthony tidied up after the installation and I’d never have know he’d even been there. I’ll recommend your company and Anthony anytime without hesitation. Thanks again for everything.

Have Eircom Phonewatch alarm – Rang Eircom Phonewatch as the alarm kept going off. They had no interest in helping. Saw on Boards people with the same problem recommending ESP Security. They came out straight away, sorted and no rip off price. Thanks guys. Highly recommend to anyone. 

From start to finish ESP Security have been fantastic & I will certainly be using them again. 

Excellent all round. Great team – 5 stars ️ ️ ️️️ 

Very professional and prompt service, I am glad we called this team. The technician Anthony has been very kind, efficient and available to provide plenty of explanations. We engaged for checking how the current alarm was and we landed with investing in plenty of devices. I would definitely recommend them.

Anthony did a smashing job getting my alarm up and running for me and I want to thank ESP for doing such a great job.

Thank you for the great installation and efficient service. Big thanks to Joe and Mark. On time and no mess. Great team.

I just want to say thank you to Mark for such a superb job installing my alarm. Fantastic guy, nothing was too much trouble, friendly, professional and super knowledgeable. Mark also installed my alarm at my previous house and is a large part of the reason I went back to ESP this time around for our new home. Well done Mark & all the ESP team.

Thanks for sorting  out alarm problem I do appteciate the promptness  with which you did it I would like to thank both Anthony and Mark You are blessed with staff of their calabrie.

Just to say, many thanks to yourself and Antony, he did a brilliant job. He gave me some details on future up grade. Definitely be back to you about this work in the future. Thanks again.

Hi.

Just to say a big thank you for getting your engineer out to us today so quickly, we phoned this morning to arrange a visit and he arrived same day absolutely super customer service. The engineer who attended was on time efficient and polite and carried out the repair quickly. Once again many thanks for great customer service.

Good morning,

Got house alarm installed this morning. Was talking to both Deirdre and Karen, who were very pleasant to deal with. Mark serviced old alarm, and came this morning to install new alarm. Mark was punctual, nothing too much trouble and excellent to deal with. Delighted with the service, and just want to say thank you!

Anthony was super professional and did a wonderful job and will be recommending ESP to all her friends

Mark is very professional and very good at his job.

Joe very kindly sorted me out. He is such a pleasure to deal with; very articulate, knowledgeable, efficent and an excellent communicator. I am very happy with my alarm. Keep up the great work Joe & everyone, I will certainly be recommending you.

Hi I just had my Aritec alarm repaired last week ,as you know there had been an ongoing fault with the Aritec alarm. Mark from your company was able to repair the faulty Bell box and replace our aritec alarm battery. Thanks for your swift call and great service.

Mark installed our new alarm today and we were very impressed how professional he was. He was so neat and did a fantastic job and we are delighted with the results.

Thank you to Mark for a  great job and for arriving early. My wife actually wants to adopt Mark – he has  great hovering skills, seemingly!

Just to say thank you Esp Security –  I was very impressed with the efficiency and how nice Mark was.

Thanks again Rgds

Brian

Many thanks for the very efficient service on the replacement of our alarm battery. Joe was very good and as you said he was very aware of the social distancing which we all need to aware of at the moment,

Thanks again Rgds

Hi Caroline I just wanted to thank you for organising the rescue of my sanity !!! Mark was so helpful yesterday and got our problem sorted without any hitches at all. The alarm has stopped beeping etc, and we had a very relaxing evening in the end .

Many thanks for all the help its very much appreciated.

For the past three years we’ve had hassle with our inherited system and have been through two companies who half fixed the problem. We’re very impressed with the service we received from Joe at ESP. The man couldn’t have been more professional, informative and honest throughout our exchange as he repaired and serviced the alarm. In an industry where your guess is as good as someone else’s, it gives peace of mind that guys like ESP aren’t out for a quick buck and actually care about making your home safe.

Hi Brian

I met Joe yesterday at my daughters house to check the alarm – I  found him very impressive and extremely professional and as a result I would like for you to arrange for Joe to call to my house in Bray to check out my own alarm system. Thanks again for the great service .

Kind Regards

Hi,
Your Engineer Joe called around and fixed everything up –  was very friendly and competent. Thanks for the swift service.

I would like to take this opportunity to thank ESP,  the level of service from initial contact to the consultation meeting, to the installation of the alarm was highly professional.  The standard of work was excellent.  The approach and manner of Mark and the other lad was first class.  

I would have no problem in recommending ESP.  Please pass on my thanks to Brian and the team.

Just wish to say thank you very much for accommodating us this afternoon at such short notice. Mark and his Anthony were extremely prompt and very efficient in replacing the sensors in the kitchen.

Really appreciate your service. Many thanks and best regards.

Hi Brian

Thank you so much for the help you gave me in solving the problem with my alarm. I would definitely recommend ESP Security to my family and friends – very friendly and competent.

Hi Brian,

Just getting in touch as your guys have finished our two shops today.  I wanted to take the  time to compliment the guys you have working for ESP Security – they did an absolute fantastic job. The CCTV and alarms look great  and the picture on the CCTV is really clear . Mark really took time with the staff explaining how to use both systems . Thanks again, I will be recommending ESP in the future. Rgds

When the house is empty ESP Security make sure that the alarm system is fully monitored, so that an incident is followed up immediately.  They also provide cover when I am on holiday so that I don’t have to worry about the security of my home. I have been an ESP Security customer for more than five years and I’d recommend them to anyone worried about the security of their home.

Hi Brian, I just wanted to say what lovely guys Mark, Joe and Vincent are,so pleasant friendly and professional ,nicest tradesmen I’ve met in a long time super ambassadors for ESP .

Thank you Brian, and the guys for coming out and fixing my alarm system so quickly, as you can see we have our work cut out at the moment, again thanks for the great service over the last ten years.

Thanks for recabling our phone for the monitoring service. The quick response and complimentary service is particularly appreciated as I had overlooked that implication of moving our broadband and telephone to upc. Makes us all the more comfortable with the decision to use Electronic Security Protection for our domestic alarm.

Just wanted to say thank you for such an excellent service. I called this morning with a broken cable and your engineer called at the precise time and did a great job. Very impressive service.

I would highly recommend ESP for the supply and fitting of all alarm systems. We have been a customer of theirs for a number of years and have always found them extremly professional and courteous. Work is always completed on time, and they are always there to help when you call.

I would like to take this opportunity to thank you for the excellent service ESP has provided us. Brian is simply amazing and clearly sees it as a badge of honor to surpass the expectations of clients. ESP have always provided us with service of the highest standard, anticipating our needs and responding punctually and effectively when issues have arisen. I am really, really impressed and will be recommending ESP to clients and friends.

In addition to a security alarm system, we also had security lights fitted front and back and a smoke alarm connected to the house alarm, so we feel very well protected by ESP. The installations were very neat and the back-up support is top class.

All round, very impressed with the service and have happily referred ESP on to friends and neighbours.

We use ESP Security both for our business premises & home alarm. They are experts in the supply & fitting of Alarm Systems. ESP also offer a monitoring of your alarm, which is vital in the world we live in. I have recommended ESP to several of my clients and they have found ESP to be extremely professional and offer very good value for money. I can highly recommend ESP Security.