EU GENERAL DATA REGULATION (GDPR)
In order to comply with the new requirements of this law and to ensure that we can best continue to serve you, ESP Security has updated its’ Privacy Notice, see attached. This statement provides detailed information on how we use and protect your personal information and your rights in relation to this.
Thank you for using ESP Security and we look forward to working with you in the future.
This privacy notice discloses the privacy practices for ESP Security. This privacy notice applies solely to information collected by the company. It will notify you of the following:
- What personally identifiable information is collected from you through the company, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing:
We are the sole owners of the information collected from you, the customer. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.
Your Access to and Control Over Information:
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information, your information is protected both online and offline.
Wherever we collect sensitive information (such as alarm codes data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, alarm/cctv maintenance for monitored/service contract customers) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you, the customer, to carry out our service. You must provide contact information (like name and address and telephone number) and secure information like alarm codes/passwords for your premises. This information is used for carrying out a security service for you.
We use personal data for the purpose of making and receiving payments as follows
To generate placement activity on our central systems in order to invoice the customer and to communicate financial information to the customer.
We are currently developing our software and systems to improve the services that we provide to our customers. We use personal data in some cases to facilitate that development as follows:
To gain insights to help optimise services for customers
To tailor our services to better identify the right opportunities at the right time and meet the customer needs more effectively
To store and back up information
We will need to share your information in order to provide services for you. We will always ensure that any transfer of personal data is undertaken in compliance with the law and ensures that appropriate technical and organisational measures are undertaken by any processor or sub-processor.
In certain circumstances, we may disclose personal data as follows:
When the customer signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
"In addition to a security alarm system, we also had security lights fitted front and back and a smoke alarm connected to the house alarm, so we feel very well protected by ESP. The installations were very neat and the back-up support is top class.
All round, very impressed with the service and have happily referred ESP on to friends and neighbours."
WordSmith, PR & Editorial Services
"I would highly recommend ESP for the supply and fitting of all alarm systems. We have been a customer of theirs for a number of years and have always found them extremly professional and courteous. Work is always completed on time, and they are always there to help when you call ..."
Signs Express, Kilbarrack, Dublin 5
"We use ESP Security both for our business premises & home alarm. They are experts in the supply & fitting of Alarm Systems. ESP also offer a monitoring of your alarm, which is vital in the world we live in. I have recommended ESP to several of my clients and they have found ESP to be extremely professional and offer very good value for money. I can highly recommend ESP Security."
CMS - Copy & Mailroom Solutions
"When the house is empty ESP Security make sure that the alarm system is fully monitored, so that an incident is followed up immediately. They also provide cover when I am on holiday so that I don't have to worry about the security of my home. I have been an ESP Security customer for more than five years and I'd recommend them to anyone worried about the security of their home."
"Thanks for recabling our phone for the monitoring service. The quick response and complimentary service is particularly appreciated as I had overlooked that implication of moving our broadband and telephone to upc. Makes us all the more comfortable with the decision to use Electronic Security Protection for our domestic alarm."
"I would like to take this opportunity to thank you for the excellent service ESP has provided us. Brian is simply amazing and clearly sees it as a badge of honor to surpass the expectations of clients. ESP have always provided us with service of the highest standard, anticipating our needs and responding punctually and effectively when issues have arisen. I am really, really impressed and will be recommending ESP to clients and friends."
“Just wanted to say thank you for such an excellent service. I called this morning with a broken cable and your engineer called at the precise time and did a great job. Very impressive service”
Many thanks for the very efficient service carried out today on my alarm system Joe was very good and as you said he is very aware of social distancing and the protocol required to keep us all safe during these trying times.
Graham & Hilda
ESP Security: Kandoy House, Fairview, Dublin 3
ESP Security: 1H Shawlock View, Bridge Street, Kilcock, Co Kildare
Phone: 353 01 8391188 / 01 6519442 Email:firstname.lastname@example.org