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FAQ

ESP has a PSA License no. PSA 00542. What function does the PSA perform?

The Private Security Authority, which was established pursuant to the Private Security Services Act 2004, is the statutory body with responsibility for licensing and regulating the private security industry in Ireland. The function of the PSA is the control and supervision of persons providing security services and maintaining and improving standards in the provision of those services.

ESP also operates under a NSAI license. What function does this cover?

The N.S.A.I. operate a certified Intruder Alarm Installer scheme and inspect registered members to that standard and authorise the issue of certificates in compliance to E.N. 50131 to certified installers. The scheme has been supported by An Garda Siochana and the Insurance Industry and is operated in line with the Garda Siochana Alarm Control Policy which requires certification for alarm installations to be connected to Monitoring Centres.

Evidence of certification to E.N. 50131 and SR 40 is needed to qualify for a PSA Licence.

Does ESP offer alarm monitoring?

Together with its dedicated alarm monitoring partner company, ESP offers 24-hour / 7-day secure monitoring of all its security and CCTV systems. ESP offers a range of different alarm handling services. Everything from a basic digital communicator to a fully integrated security system with visual verification.

Does ESP offer a Repair and Maintenance service?

ESP understands that what you, as the client, want is peace of mind. Our service and maintenance contract for your security, CCTV or access control system is equivalent to combined regular servicing and breakdown cover on your car. Regular preventative inspections are backed-up with a rapid prioritised response, if required.

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"In addition to a security alarm system, we also had security lights fitted front and back and a smoke alarm connected to the house alarm, so we feel very well protected by ESP. The installations were very neat and the back-up support is top class.
All round, very impressed with the service and have happily referred ESP on to friends and neighbours."

Graham Smith
WordSmith, PR & Editorial Services 

"I would highly recommend ESP for the supply and fitting of all alarm systems. We have been a customer of theirs for a number of years and have always found them extremly professional and courteous. Work is always completed on time, and they are always there to help when you call ..."

Shereen Lyons
Signs Express, Kilbarrack, Dublin 5

"We use ESP Security both for our business premises & home alarm. They are experts in the supply & fitting of Alarm Systems. ESP also offer a monitoring of your alarm, which is vital in the world we live in. I have recommended ESP to several of my clients and they have found ESP to be extremely professional and offer very good value for money. I can highly recommend ESP Security."

Daniel Collins
CMS - Copy & Mailroom Solutions

"When the house is empty ESP Security make sure that the alarm system is fully monitored, so that an incident is followed up immediately.  They also provide cover when I am on holiday so that I don't have to worry about the security of my home. I have been an ESP Security customer for more than five years and I'd recommend them to anyone worried about the security of their home."

S. Brennan
Dublin

"Thanks for recabling our phone for the monitoring service. The quick response and complimentary service is particularly appreciated as I had overlooked that implication of moving our broadband and telephone to upc. Makes us all the more comfortable with the decision to use Electronic Security Protection for our domestic alarm."

Julian Smith
Monkstown

"I would like to take this opportunity to thank you for the excellent service ESP has provided us. Brian is simply amazing and clearly sees it as a badge of honor to surpass the expectations of clients. ESP have always provided us with service of the highest standard, anticipating our needs and responding punctually and effectively when issues have arisen. I am really, really impressed and will be recommending ESP to clients and friends."

Peter Doherty
Techsure

“Just wanted to say thank you for such an excellent service. I called this morning with a broken cable and your engineer called at the precise time and did a great job. Very impressive service”

Paul
Dublin 14

ESP Security: Kandoy House, Fairview, Dublin 3
ESP Security: 1F Shawlock View, Bridge Street, Kilcock, Co Kildare

Phone: 353 01 8391188 Email:info@espsecurity.ie

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