Weekly Testing of Alarm
ESP Security advises the following:
- Always contact esp security if any messages appear on your alarm panel.
- Never alter your phone line connection or change phone provider without contacting esp security first.
- Always test your alarm weekly as per our instructions below.
Weekly Testing of Alarm Steps:
(1) Contact your monitoring station to tell them you wish to test your alarm
(2) Set your alarm system
(3) Exit the building
(4) After approximately 3 minutes please re-enter the building
(5) Open all external doors and tap all window sensors
(6) Walk in front of motion beam
(7) Check alarm key pad to see all zones activated, and contact monitoring station to see did all zones activated with them
(8) If any of the zones DO NOT activate please call or email ESP Security immediately – 01 8391188
What happens if you are not currently a ESP Customer
As Esp offers a 24 hour service to its customers, we often receive calls from people who are not our customers but need our help.
An example of this type of call we receive is when a person moves into a house, the house has a house alarm which nobody has the code for and after a period of time the house alarm goes off and nobody can stop it because they don’t have the alarm code.
If they call our 24 hour help line we can help them either over the phone or sending an engineer to re-programme the alarm giving them a new code.Sometimes the house alarm cannot be reprogrammed due to the age, in that case we can at least silence the house alarm and give the client a price for a new system.
The same can be done for all alarm households, even if the alarm customer is not our customer. In some cases the person with the alarm going off, is a person renting the property who has not been given the code. Once we are given the go ahead by the landlord we can despatch an engineer to do the repair and the landlord can pay our bill over the phone by card and we can then email a receipt for work carried out and give our recommendations for any future work necessary.
House alarms are a fantastic way of keeping your family safe and your property protected – but when alarms are not looked after then they can be big trouble. If you find yourself in that situation then don’t cut any cables or try dismantling the alarm – just call our 24 hour help line and we can take it from there, as cutting the cables can be dangerous and can make the fault worse.
When alarm systems came to Dublin first there was no license for alarm installers to adhere to. This meant anybody could install your house alarm. They very often put their phone number on the alarm panel but had no intention of providing a 24 hour service, so when a fault came, there was nobody to answer the call, leaving people with alarm bells ringing, sometimes all night or all weekend.
If a person finds themselves in this position then that is bad enough but for a family with a baby or children then the problem is much harder for them to deal with. If you activate your alarm and it wont accept your code then wait 1 minute and put 0 in front of the code and try again – in the case of an Astec alarm use the word clear and then put in the code. This often helps .
To contact Brian from ESP Security about your alarm rapair, call 01 8391188 or click here
"In addition to a security alarm system, we also had security lights fitted front and back and a smoke alarm connected to the house alarm, so we feel very well protected by ESP. The installations were very neat and the back-up support is top class.
All round, very impressed with the service and have happily referred ESP on to friends and neighbours."
WordSmith, PR & Editorial Services
"I would highly recommend ESP for the supply and fitting of all alarm systems. We have been a customer of theirs for a number of years and have always found them extremly professional and courteous. Work is always completed on time, and they are always there to help when you call ..."
Signs Express, Kilbarrack, Dublin 5
"We use ESP Security both for our business premises & home alarm. They are experts in the supply & fitting of Alarm Systems. ESP also offer a monitoring of your alarm, which is vital in the world we live in. I have recommended ESP to several of my clients and they have found ESP to be extremely professional and offer very good value for money. I can highly recommend ESP Security."
CMS - Copy & Mailroom Solutions
"When the house is empty ESP Security make sure that the alarm system is fully monitored, so that an incident is followed up immediately. They also provide cover when I am on holiday so that I don't have to worry about the security of my home. I have been an ESP Security customer for more than five years and I'd recommend them to anyone worried about the security of their home."
"Thanks for recabling our phone for the monitoring service. The quick response and complimentary service is particularly appreciated as I had overlooked that implication of moving our broadband and telephone to upc. Makes us all the more comfortable with the decision to use Electronic Security Protection for our domestic alarm."
"I would like to take this opportunity to thank you for the excellent service ESP has provided us. Brian is simply amazing and clearly sees it as a badge of honor to surpass the expectations of clients. ESP have always provided us with service of the highest standard, anticipating our needs and responding punctually and effectively when issues have arisen. I am really, really impressed and will be recommending ESP to clients and friends."
“Just wanted to say thank you for such an excellent service. I called this morning with a broken cable and your engineer called at the precise time and did a great job. Very impressive service”
Many thanks for the very efficient service carried out today on my alarm system Joe was very good and as you said he is very aware of social distancing and the protocol required to keep us all safe during these trying times.
Graham & Hilda
ESP Security: Kandoy House, Fairview, Dublin 3
ESP Security: 1H Shawlock View, Bridge Street, Kilcock, Co Kildare
Phone: 353 01 8391188 / 01 6519442 Email:firstname.lastname@example.org